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Broken Garage Door Spring Repair

Absolute Overhead Door - Cincinnati > Services > Broken Garage Door Spring Repair

Your Local Broken Spring Experts – Same Day Service Available!

Many garage door companies use inferior springs that will break within 10,000 cycles or less. Absolute Overhead Door Service of Cincinnati offers springs that are guaranteed to last. Watch our video for a quick look at the types of torsion springs we offer.

DIY Torsion Spring Repair:

The U.S. Consumer Product Safety Commission tells us that more than 30,000 injuries reported yearly are linked to garage doors. The leading cause? Homeowners wanting to save money by trying to repair or replace their own garage door springs.

Remember what grandpappy used to say? ‘If you ain’t never done it before … best to leave it to someone that has.’

Those torsion springs above your garage door are under a whole lot of tension. An enormous amount of tension, in fact. If the proper tools and safety procedures are not followed you can be seriously injured. With safety being one of our core values we strongly recommend you hire a garage door professional to replace your springs.

Whether you’re located in Cincinnati, Hamilton, Middletown, Fairfield, Mason, Covington, KY, Florence, KY, or points in between – Absolute Overhead Door Service of Cincinnati is your broken spring EXPERT! We can typically be at your home the same day you place a call. And please don’t watch some do-it-yourself video and then think you can handle it. Be safe and call us to set up a FREE repair estimate.

Frequently Asked Questions About Garage Door Springs

The springs ultimately lift your door but there are several parts that are between the torsion springs and the door moving. The torsion springs are located on the torsion tube which also holds the drums. The torsion springs turn the torsion tube which turns the drums. There is a cable attached to the bottom of the door on each side. The other end of this cable wraps around the drum which ultimately lifts the doors. There is a series of bearings that hold the torsion tube in place. These bearings are just as important as the rest of the moving parts.

All residential garage door openers regardless of make, model, or design are designed to pick up a balanced garage door. When a garage door is balanced, it will weigh no more than 10 lbs off the floor, hold itself up at half open and hold itself up in the completely open position all while not being attached to a garage door opener. The torsion springs are responsible for offsetting the dead weight of the door. The opener is designed to pick up no more than 20-30 lbs and the door is not designed to be pulled on by more than 20-30 lbs. If the garage door exceeds these weight limits, you will do damage to the garage door and the garage door opener every time that you open the door. If you continue to use the opener to open a heavy door, you will eventually tear the top section of the garage door in half and destroy the garage door opener. On top of that, you will void any warranty on the garage door and the garage door opener. We do not recommend that anyone attempt to open a garage door whether by an opener or manually for safety concerns.

When looking at a broken torsion spring, you will see a roughly 3-4 in gap in the spring. If the spring is not broken, the springs will be in a continuous piece. See pictures below for normal torsion springs and what broken springs look like.

The torsion springs on your garage door are designed to offset the weight of the actual door. When the torsion springs are working correctly your garage door should not weigh more than 10-15 lbs of the floor and the door should hold itself up at half way and all the way open. When a torsion spring is broken, the actual weight of the door must be lifted. All residential garage door openers are designed to stop when they sense that the garage door is over a predetermined weight. This weight will vary by garage door opener manufacturer and some have manual settings. The opener should not pick up more than 30 lbs of the Garage Door or it will very likely do damage to the door.

If it is not a dire emergency to get the garage door open, I would highly recommend calling a garage door repair company such as Absolute Overhead Door to repair the broken spring. In cases of a dire emergency to get a vehicle out of the garage, the door can be lifted manually. To lift the garage door manually you must first release the garage door opener from the garage door. This is done by pulling the handle hanging down from the trolley on the garage door opener. DO NOT pull this handle if your garage door is more than a few inches off the floor because, when you pull the handle the door is going to fall to the floor. If the garage door is more than a few inches off the floor and free falls to the ground, you will do damage to the garage door. In the case of the door being higher than a few inches off the floor, you must have a second person to hold the door to offset the weight and let the garage door down gently so that you do not damage your garage door.

Now that the garage door is on the ground, the hard work begins. Before you do anything else you must be prepared for something to hold the door in the up position because it will fall to the floor once lifted and WILL do extreme damage to the door and possibly injure the people around it. There is no easy way to do the next step. Using two people, one on each side of the garage door, simply lift straight up on the door. It will get easier as the Garage door goes up because the top part of the garage door is laying flat in the upper part of the track. It may take as much as 200 lbs of force depending on the size of the door to lift it. Once the garage door is up and secured in the up position, pull the vehicle out of the garage and then slowly let the garage door back to the ground. The opening of the Garage Door in this way is extremely dangerous and should only be done for dire emergency so not to cause any injury or damage to the garage door.

Absolute Overhead Door has same day and emergency service to repair broken garage door springs. In many cases we can be at your home within an hour and repair your broken torsion spring safely.

When you have a broken torsion spring the only way to make a repair is to completely replace the torsion spring. All torsion springs are designed to work for a certain amount of cycles. The most common cycle life is 10,000 cycles and is usually referred to as a standard cycle torsion spring. One cycle is your door opening and closing 1 time. The size of the spring is determined by several factors. First is the size of the drum that the cable wraps around as it is opening. Most all residential doors use a 4” drum so the spring size is based on two other factors, weight and height of the garage door. The average residential customer will use 10,000 cycles in 6-8 years. There are other cycle options to choose from when you must replace your broken torsion spring. This is where you as the buyer must investigate e a little further. A quality garage door repair company should let you know that there are options so that you can get the most value for your money. At Absolute Overhead Door for example, the high cycle springs that we use are rated at a minimum of 40,000 cycles. What this means to you is the new set of torsion springs should last the average user between 24-32 years. We want the new torsion springs to be the last ones that you ever have to replace.

Now that you have a basic understanding of the springs that are available, there are other factors that go into how your door preforms. The technician that comes to your house should perform a complete inspection of all the moving parts on the garage door when taking the spring system apart. The moving parts on most residential doors include torsion tube, end bearings, center bearing, drums, cables, hinges, and rollers. All of these parts work together for your garage door to open and close properly. Beware that there are a lot of garage door repair companies that will send inexperienced technicians to your home and will only want to replace your springs and not inspect the other parts. All of the garage door parts listed above are also designed for a certain number of cycles and the majority are also 10,000 cycles. So, there is a very good chance that the other parts on the door will have excessive wear while you experienced the broken torsion spring. The quality garage door repair companies that offer high cycle springs will also use high cycle replacement parts. There is no use to put a torsion spring that will last 30 years on your garage door if the other moving parts wear out in just a few years.

At Absolute Overhead Door we strive to give the customer the best value for your money. Our technicians will provide you with a 22-point inspection of your garage door and garage door opener at the time of service. We will give you several options on the quality of parts and warranties on these parts. Then you can make an educated decision on how you would like for your garage door to be repaired. We do not want you to have to call us every few years to make additional repairs that ends up costing you far more money than if you used high quality parts on the initial repair.

The short answer is yes you can, but it is VERY dangerous. We have technicians injured every year from winding or unwinding springs. Most of the injuries are preventable and caused by being careless and forgetting how dangerous the torsion springs are. We see stories of technicians that are mangled and sometimes even killed each year from torsion springs. Torsion Springs store an enormous amount of tension when they are fully wound. If you make a mistake and the spring unwinds, any body part that is in the way will be cut and possibly removed. You will not be able to stop the spring from unwinding once it starts and it happens very fast. There are very few companies that will even sell torsion springs not installed because of the danger level involved in installing them.

As I mentioned above, the industry standard spring is rated for 10,000 cycles. A set of 10,000 cycle springs last most customers about 7-8 years. There is no one monitoring this so there are some manufacturers that will use springs as low a 5,000 cycle. One cycle is the garage door being lifted all the way up and all the way down one time. When you have a broken spring on your garage door, it can be a real inconvenience. There is a 50/50 chance that your vehicle will be in the garage when the spring breaks. If your vehicle is in the garage, the is a good chance that you are not going anywhere until the torsion spring has been replaced. Customers who choose to purchase the high cycle torsion springs have experienced this and never want it to happen again. A high cycle torsion spring is any spring rated at 15,000 or more cycles. This fact can make it confusing for the uneducated buyer and there are some unscrupulous repair companies that take advantage of this. At Absolute Overhead Door, we use at least 40,000 cycle springs when we sell high cycle springs and sometimes we go up to 80,000. No one in our area sells springs anywhere close to this cycle count.

The national average to replace two broken springs by a professional is between $200 and $300. Some websites will suggest a price of over $700 and that you will save over $500 by replacing the springs yourself. This is not true. To find the exact cost of replacing torsion springs in your area, look for a reputable company with credible reviews and responsive customer service.

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